2023 Utility Bills Have Been Issued

Utility bills for 2023 are being mailed out to Sunshine Coast property owners who receive water, wastewater and curbside collection service from the Sunshine Coast Regional District (SCRD).

As you will see from your bill, rates have increased. In mid-April, the SCRD Chair, Leonard Lee provided a message to the community in the Coast Reporter newspaper with some context as to why rates have gone up. This message will also be in every utility bill and can be found here on the SCRD Website.

Here is some further information about 2023 utility bills.

Rates
This year’s rates can be found at www.scrd.ca/utility-bill and at letstalk.scrd.ca/utility-bill

New way to pay
You can now pay your utility bill by visiting www.scrd.ca/pay and selecting ‘Utility Bills’ on the menu that is provided. All you need to pay is your address and a credit card.

There are several other ways to pay which are all outlined at www.scrd.ca/utility-bill.

Questions about your utility bill
Last year, more than 2,000 calls and emails were received by the SCRD from the community in relation to utility bills.

Our staff aim to respond to enquiries within 48-hours. Members of the public attending the front counter at the main Field Road office may experience a delay while staff deal with other enquiries.

The SCRD has a respectful workplace policy, and the safety and wellbeing of our staff is our primary concern.  The SCRD asks that members of the community be respectful when speaking with staff. Any foul or disparaging language will not be tolerated and will result in your call being terminated immediately.

You can also ask questions about your bill at letstalk.scrd.ca/utility-bill.

Other questions
Information on options to pay monthly and deadlines for payments will be available on the bill. You can also check out the frequently asked questions that are listed at www.scrd.ca/utility-bill.

Enquiries
Aidan Buckley
Manager, Communications and Engagement
aidan.buckley@scrd.ca